At VidaTecos. we are committed to providing efficient and reliable delivery service for your order. Here’s a detailed look at our shipping process:

Order Processing and Delivery Schedule:

Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:

Order Cutoff Time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York)

Order Handling Time: 1-2 Business days (Monday-Friday) 

Transit Time: 3-7 Business days ( Monday-Friday)   

Total Delivery Time:

Estimated delivery time is 4-9 business days (Monday to Friday) from the date of shipping.

Order Confirmation:

After placing your order, you will receive an email with your order number and details. Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, we will notify you via email upon delivery of your order.

Shipping Carrier:

We partner with FedEx to ensure timely and safe delivery. All orders from VidaTecos come with free shipping. 

Shipping Locations:

We ship within the United States.

Shipping Fee:

We offer free shipping on all orders within the United States. This offer may be subject to change according to specific promotional details and conditions.

Lost Packages:

If your package is marked as delivered but you haven’t received it, please:

  1. Verify the shipping address.
  2. Check all possible delivery locations at your residence.
  3. Ask neighbours or family members if they accepted the package.
  4. Contact the courier with your tracking number to initiate a claim.

If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.

Contact Us

  • Phone: +1 260-489-4000

  • Email: support@vidatecos.com

  • Address: 6314 Lima Rd. Fort, Wayne, Indiana, 46818, United States

  • Office Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

  • Support Available via Email, Phone Call & Live Chat